Grievance Redressal Framework

Home  /  Grievance Redressal

Grievance Redressal & Escalation Matrix

If you have a grievance, complaint, or service concern, you can reach out directly to our support desk for assistance. We aim to address and resolve all issues within a maximum timeline of 21 working days.

Designation Contact Person Address Contact No. Email-ID Working Hours
Customer Care SANTOSH SINGH H.No. B-1, New Royal Residency, Shukla Colony, GUNA, Madhya Pradesh - 473001 +917400886208 stockmarketresearchservices@gmail.com Mon-Fri 10AM – 6 PM
Head of Customer Care SANTOSH SINGH H.No. B-1, New Royal Residency, Shukla Colony, GUNA, Madhya Pradesh - 473001 +917400886208 stockmarketresearchservices@gmail.com Mon-Fri 10AM – 6 PM
Compliance Officer VIKASH SHARMA H.No. B-1, New Royal Residency, Shukla Colony, GUNA, Madhya Pradesh - 473001 +917400886208 stockmarketresearchservices@gmail.com Mon-Fri 10AM – 6 PM
CEO VIKASH SHARMA H.No. B-1, New Royal Residency, Shukla Colony, GUNA, Madhya Pradesh - 473001 +917400886208 stockmarketresearchservices@gmail.com Mon-Fri 10AM – 6 PM
Principal Officer VIKASH SHARMA H.No. B-1, New Royal Residency, Shukla Colony, GUNA, Madhya Pradesh - 473001 +917400886208 stockmarketresearchservices@gmail.com Mon-Fri 10AM – 6 PM

* The details listed above are provided in compliance with SEBI guidelines to facilitate direct resolution before escalations. For more details, consult the BSE escalation Matrix circular: BSE Notice 20241209-41.

SEBI SCORES Portal

If your grievance is not resolved satisfactorily within 21 working days, you can lodge an official complaint with SEBI using the SCORES portal.

SCORES Portal

SMART ODR Portal

Alternative Dispute Resolution can also be initiated through the Online Dispute Resolution (ODR) portal, an online arbitration gateway.

SMART ODR Portal

Lodge a Complaint / Grievance Online

Please fill in the form below to register your concern directly with our compliance officer. You will receive a resolution response within a maximum of 21 working days.